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Damage, deposits and protecting yourself

Vaytoven provides no damage cover or insurance. You set your own deposit and terms with each guest.

Vaytoven advertises your listing. It does not insure your property, provide damage cover, hold a security deposit, or adjudicate a claim between you and a guest — we are not a party to the arrangement you make.

That means the protections are yours to put in place. Most owners agree a security deposit and written terms with the guest before handing over access, and carry short-term-rental insurance of their own. Your existing homeowner's policy usually does not cover paying guests; check with your insurer rather than assuming.

If your property is in a vacation club or managed resort, the club may have its own guest-damage process. Ask them what applies before you advertise a week.

If a guest found through Vaytoven behaves in a way other owners should know about, tell us — we act on listings and accounts that abuse the platform even though we are not part of the transaction.