Terms and Conditions
Welcome to Vaytoven.com, a software-as-a-service (SaaS) showcase and advertising platform operated by Vaytoven Technologies LLC ("Vaytoven," "Company," "we," "us," or "our"). These Terms and Conditions govern your use of the Vaytoven website, inquiry and offer tools, host and owner features, communication systems, mobile interfaces, advertising services, and related services made available through the Platform.
By accessing or using the Platform, you agree to these Terms as a visitor, user, host, property owner, advertiser, client, or account holder. If you do not agree, please discontinue use of the Platform.
Important relationship disclosures
Vaytoven operates as a digitally enabled software, advertising, showcase, and marketplace platform for vacation and short-term stay opportunities.
Vaytoven is a SaaS digital advertising and peer-to-peer property listing platform. We provide advertising, marketing, listing management, account dashboards, and communication technology that allows property advertisers and interested users to connect. We do not act as a booking platform. We do not collect funds for rentals, act as a travel agency, or process payments between travelers and property owners. We only collect fees for advertising services and subscription access to our platform.
Any reservation, rental agreement, payment, deposit, refund, or cancellation relating to a stay is arranged and settled directly between the guest and the host or property owner. Vaytoven is not a party to that arrangement, does not hold or transmit those funds, and does not act as an escrow agent, payment intermediary, or merchant of record for a stay.
Unless expressly stated in a separate written agreement signed by Vaytoven, the Company is not acting as a real estate broker, travel agency, escrow provider, or property management company.
Hosts, members and property owners remain responsible for the accuracy of their listings, property information, pricing, availability, negotiations, the obligations they take on toward a traveler, taxes, permits, property rules, and legal compliance.
Users are responsible for reviewing and verifying property details, availability, pricing, payment instructions, and the cancellation and refund terms offered by the property owner before paying that owner any money.
Vaytoven does not guarantee leads, inquiries, offers, occupancy, revenue, profitability, advertising results, property availability, or stay outcomes.
1. Terms and Conditions
These Terms form a binding agreement between you and Vaytoven for use of the Platform. The Terms apply to Vaytoven.com, mobile applications or interfaces, dashboards, forms, listing and showcase tools, communications, advertising services, hosting features, and other digital systems made available by Vaytoven.
These Terms provide a marketplace-style legal framework tailored to Vaytoven's service model as a SaaS, advertising, property showcase, marketplace, and digital platform provider.
2. Overview of services
Vaytoven is a SaaS digital advertising and peer-to-peer property listing platform. We provide advertising, marketing, listing management, account dashboards, and communication technology that allows property advertisers and interested users to connect.
The Platform allows hosts, property owners, members, and authorized advertisers to:
- Create and maintain property listings or showcases.
- Advertise vacation and short-term stay opportunities.
- Publish property information, pricing, and availability.
- Receive inquiries and offers from interested users.
- Access software, dashboards, analytics, marketing, and related SaaS services.
- Use available mobile or web-based listing and communication tools.
2.1 Two separate service options
Vaytoven offers two distinct services. A participant is on one or the other; they are not tiers of a single plan and they are not billed the same way.
180-Day Member Managed Listing Program. Members pay a one-time fee for Vaytoven to provide managed listing and advertising services during the one hundred eighty (180) day program. Those managed services include assisting with the listing, maintaining the advertisement on the Platform, and marketing the Vaytoven platform to generate public exposure for participating listings.
The 180-Day Member Program is not a recurring subscription. It does not auto-renew and does not bill again; the one-time fee covers the 180-day program stated in the member's agreement.
Host 30-Day Subscription. Hosts pay a recurring 30-day subscription for access to Vaytoven's SaaS platform and dashboard. Under this option the host is responsible for creating and managing their own listings. Vaytoven provides the software platform, listing functionality, exposure, and communication tools.
The Host subscription renews every thirty (30) days from the date it begins, and continues until cancelled. It is a 30-day billing cycle rather than a calendar month, so the renewal date does not track the first of the month.
Unless Vaytoven expressly states otherwise in a separate written agreement, Vaytoven is not a real estate broker, travel agency, escrow provider, or property manager.
Vaytoven does not own, control, inspect, or independently verify every property displayed on the Platform.
The Platform's role in a stay ends at introduction and communication. Vaytoven does not take reservations on a host's or member's behalf, does not collect rental payments, deposits or taxes from guests, and does not remit funds to hosts or members.
3. Account registration and responsibilities
Users may be required to create an account to access certain Vaytoven features.
You must provide accurate, current, and complete registration, listing, billing, and contact information.
You are responsible for maintaining the confidentiality of your credentials and for activity occurring under your account.
Hosts and owners are responsible for team members, assistants, contractors, or agencies provided access to their accounts.
Vaytoven may suspend, restrict, or terminate access when it reasonably believes these Terms, Platform policies, payment obligations, or applicable laws have been violated.
4. Host and property listing terms
Hosts and owners may create or authorize listings only for properties they lawfully own, control, manage, or have permission to advertise.
Hosts certify that listing information, rates, photographs, availability, occupancy information, amenities, policies, and disclosures are accurate and not intentionally misleading.
Hosts grant Vaytoven a non-exclusive, royalty-free license to use submitted listing content, photographs, logos, descriptions, and related materials for Platform display, advertising, marketing, lead generation, and promotional purposes.
Hosts remain responsible for property operations, listing accuracy, availability, legal compliance, taxes, permits, occupancy requirements, and fulfillment of their obligations to guests.
Vaytoven does not guarantee any minimum number of views, inquiries, leads, offers, stays, or revenue.
5. Guest and visitor responsibilities
Users must review and verify property details, pricing, availability, amenities, house rules, cancellation terms, refund conditions, and applicable payment information before submitting an offer and, in particular, before paying a property owner anything.
Users must communicate honestly and respectfully with hosts, owners, and other Platform users.
Users may not use Vaytoven inquiries, forms, accounts, messaging systems, or other features for spam, harassment, fraud, impersonation, or unauthorized commercial solicitation.
6. Payments, advertising fees, and subscriptions
Vaytoven charges hosts, members, advertisers and clients for access to the Platform and for advertising services. Vaytoven does not charge travelers or other interested users, and never charges anyone for a stay.
Charges fall under one of the two service options described in section 2.1:
- 180-Day Member Managed Listing Program: a one-time fee for managed listing and advertising services across the 180-day program. It is not a recurring subscription and does not bill again.
- Host 30-Day Subscription: a recurring 30-day subscription for access to the SaaS platform and dashboard. It renews every 30 days until cancelled in accordance with these Terms or the applicable agreement.
Depending on the option and any separate agreement, charges may also include setup or activation fees, content and marketing fees, placement fees, and other fees disclosed before purchase.
The amount and structure of applicable fees will be disclosed through the Platform, the service agreement, an invoice, an order form, or other applicable documentation before you commit.
By providing a payment method, you authorize Vaytoven and its authorized payment-processing providers to process charges associated with your subscription, managed program, advertising service, or other Platform service. This authorization covers what you pay Vaytoven for its own services only. Vaytoven's merchant account is never used to collect rent, deposits, or any other payment owed between a traveler and a property owner.
7. Cancellations and refund policy
This section governs Vaytoven's own services only — the 180-Day Member Managed Listing Program and the Host 30-Day Subscription. It does not govern a stay, because Vaytoven neither sells nor takes payment for one.
180-Day Member Managed Listing Program: cancellation rights are those expressly stated in the member's signed agreement, including any cancellation period provided there.
Host 30-Day Subscription: a host may cancel at any time in accordance with the applicable agreement. Cancellation stops the next 30-day renewal; the current 30-day period runs to its end and fees already paid for it are not pro-rated unless the applicable agreement says otherwise.
Once advertising has launched, listings have been published, dashboard access has been activated, or managed services have otherwise been materially performed, fees may become non-refundable as stated in the applicable agreement.
Stays are not covered by this section. Any cancellation of, or refund for, a stay is a matter between the traveler and the property owner on the terms the two of them agreed. Vaytoven displays no cancellation policy for a stay, holds no funds relating to one, and cannot issue a refund for one.
8. Content and intellectual property
Vaytoven's software, Platform design, branding, logos, graphics, copy, workflows, interfaces, databases, and digital systems are owned by or licensed to Vaytoven and are protected by applicable intellectual-property laws.
Users may not reproduce, distribute, modify, scrape, commercially exploit, sell, reverse engineer, or otherwise misuse Platform materials without authorization.
By submitting property or advertising content, users grant Vaytoven permission to host, display, resize, adapt, distribute, advertise, and promote such content in connection with Vaytoven's services.
9. Prohibited activities
Users may not:
- Upload false, deceptive, unlawful, discriminatory, or infringing content.
- Misrepresent property ownership, authority, availability, pricing, amenities, or condition.
- Engage in fraudulent or deceptive payment activity.
- Circumvent Platform safeguards or payment systems.
- Harvest Platform or user data without authorization.
- Interfere with Platform security or performance.
- Upload malware or malicious software.
- Use the Platform for harassment, spam, fraud, or illegal activity.
10. Third-party services and links
Vaytoven may use or integrate third-party services, including payment processors, advertising platforms, analytics providers, email systems, maps, hosting providers, identity or fraud-prevention services, and embedded content.
Vaytoven is not responsible for third-party availability, policies, security practices, accuracy, or performance except to the extent required by applicable law.
11. Mobile application access
Vaytoven may provide mobile applications, mobile dashboards, or companion tools to users, hosts, advertisers, or account holders.
Access rights are governed by these Terms and any applicable service agreement.
Vaytoven does not guarantee that mobile features will operate without interruption or be compatible with every device, operating system, or network.
12. Disclaimer of warranties
The Platform is provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Vaytoven disclaims warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, non-infringement, and quiet enjoyment.
Vaytoven does not guarantee advertising performance, leads, inquiries, offers, occupancy, revenue, profitability, property availability, or any particular travel or stay outcome.
Results may depend on factors outside Vaytoven's control, including market demand, seasonality, pricing, property quality, location, host responsiveness, competition, advertising performance, and user preferences.
13. Limitation of liability
To the fullest extent permitted by applicable law, Vaytoven is not liable for indirect, incidental, consequential, special, or punitive damages arising from use of the Platform.
Vaytoven is not responsible for injuries, property conditions, user misconduct, host misconduct, cancellations, unauthorized transactions, third-party fraud, data loss, lost profits, or disputes arising between Platform users except where liability cannot legally be excluded.
To the fullest extent permitted by law, Vaytoven's aggregate liability for a claim arising from the Platform will not exceed the total amount paid to Vaytoven by the claimant during the 12 months preceding the event giving rise to the claim.
14. Indemnification
You agree to defend, indemnify, and hold harmless Vaytoven and its affiliates, members, managers, officers, employees, contractors, service providers, and licensors from claims, damages, liabilities, losses, costs, and reasonable attorneys' fees arising from your listings, content, property operations, transactions, interactions with other users, misuse of the Platform, violation of law, or breach of these Terms.
15. Privacy Policy reference
Use of Vaytoven is also subject to the Privacy Policy described below.
By using the Platform, you acknowledge that personal information may be collected, processed, stored, and disclosed as described in that policy and as permitted by applicable law.
16. Governing law and dispute resolution
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
The parties will first attempt in good faith to resolve disputes through informal discussions.
Where applicable, unresolved disputes may be handled through mediation, arbitration, or another dispute-resolution procedure established by the applicable signed agreement or permitted by law.
17. Modifications to these Terms
Vaytoven may modify these Terms periodically by publishing an updated version on the Platform.
Continued use of Vaytoven following the effective date of revised Terms constitutes acceptance of those Terms to the extent permitted by law.
If you disagree with updated Terms, you should discontinue use of the Platform.
18. Contact information
Questions, notices, accessibility feedback, privacy requests, customer-service inquiries, and legal correspondence concerning Vaytoven may be directed to:
Vaytoven Technologies LLC
500 S Australian Avenue, Suite 600
West Palm Beach, FL 33401
Website: Vaytoven.com
Email: contact@vaytoven.com
Phone: (877) 782-9868
19. Privacy Policy
Vaytoven is committed to protecting personal information collected from hosts, property owners, advertisers, users, clients, and website visitors.
Information we may collect: Names, email addresses, telephone numbers, account information, property details, inquiry information, uploaded content, transaction-related information, device information, IP addresses, usage analytics, and communications.
How information may be used: To operate accounts, provide Platform services, display listings, process applicable transactions, route inquiries, provide advertising and marketing services, improve Platform performance, provide customer support, prevent fraud, and comply with legal obligations.
How information may be shared: Information may be shared with service providers, payment processors, advertising platforms, analytics providers, hosting services, email systems, contractors, professional advisers, and legal authorities when necessary to provide services or comply with applicable law.
Security and retention: Vaytoven uses reasonable administrative, technical, and organizational safeguards designed to protect information and retains data as reasonably necessary for Platform operations, customer service, recordkeeping, dispute resolution, fraud prevention, and legal compliance.
User rights: Subject to applicable law, users may request access to, correction of, or deletion of certain personal information by emailing contact@vaytoven.com.
20. Fees & Payments Policy
Vaytoven fees take one of two forms, matching the two services in section 2.1: a one-time fee for the 180-day Member Managed Listing Program, or a recurring 30-day Host Subscription. Either may be accompanied by setup, placement, content or marketing charges disclosed before purchase.
Fees cover advertising, property exposure, lead generation, listing creation or assistance, content support, dashboard access, software services, marketing, mobile access, and related digital services.
Fees are payable to Vaytoven by the advertiser. No fee is charged to a traveler, and no percentage or commission is taken from what a traveler pays a property owner.
Refund eligibility for Vaytoven's own services is governed by section 7 and the applicable agreement. Vaytoven issues no refunds in relation to a stay, having taken no payment for one.
Fraudulent disputes, unauthorized payment activity, or violations of payment policies may result in account restrictions or termination and other remedies permitted by law.
Hosts remain responsible for applicable taxes, permits, occupancy requirements, and other obligations associated with their property operations.
21. Offers and Direct Arrangements
Vaytoven does not accept reservations. A traveler may submit an offer on a listing. An offer is an expression of interest only: it does not reserve or hold the property, does not create a contract for a stay, and does not charge the traveler anything.
An offer expires twenty-four (24) hours after submission unless the listing member responds sooner.
If a listing member accepts an offer, any resulting arrangement is made directly between the traveler and the listing member. The two of them agree the dates, the amount, the payment method and timing, any deposit, the cancellation and refund terms, and the rules of the stay. Vaytoven is not a party to that arrangement, sets none of those terms, and cannot enforce, vary, cancel or refund them.
Travelers should agree those terms in writing with the listing member, and satisfy themselves as to the property and the counterparty, before paying any money. Vaytoven does not verify that a listing member is able to deliver the stay they advertise.
Listing members are responsible for maintaining accurate property, pricing and availability information, and for honouring the arrangements they enter into.
22. Trust & Safety Policy
Users must provide truthful information and refrain from fraudulent, deceptive, threatening, abusive, or unlawful conduct.
Vaytoven may use automated or manual systems to detect suspicious activity, filter spam, evaluate transactions, and protect the Platform.
Vaytoven does not guarantee the identity, background, conduct, or authenticity of every Platform user.
23. Content Policy
Permitted content may include lawful property photographs, descriptions, rates, availability, amenities, policies, and related advertising materials.
Prohibited content includes intentionally false information, discriminatory content, intellectual property used without authorization, illegal content, malware, deceptive claims, and content violating applicable laws or Platform policies.
By uploading content, users grant Vaytoven the right to store, reproduce, adapt, display, publish, distribute, and promote that content in connection with operation and marketing of the Platform.
24. Cancellation Policy
180-Day Member Managed Listing Program: cancellation rights are those stated in the member's signed agreement. The program is a one-time fee for a 180-day program, not a recurring subscription, so there is no renewal charge to cancel.
Host 30-Day Subscription: cancellable in accordance with section 7 and the applicable agreement. Cancellation stops the next 30-day renewal; access and publication end when the current 30-day period expires.
Stay cancellations: Vaytoven has no stay cancellation policy, because it does not take reservations or hold payment for a stay. Whatever the traveler and the property owner agreed between themselves governs, and they settle it between themselves.
Vaytoven cancellation rights: Vaytoven may suspend or terminate accounts, services, or listings where necessary to address violations of these Terms, suspected fraud, payment issues, legal requirements, safety concerns, or other legitimate Platform risks.
25. Hosting & Listing Standards
Hosts must maintain reasonably accurate property photographs, descriptions, rates, availability, amenities, rules, and other listing information.
Hosts must respond professionally to guest communications and provide truthful information.
Hosts are responsible for complying with applicable laws, licensing requirements, homeowner association requirements, safety obligations, tax requirements, and advertising standards.
Vaytoven may remove or restrict listings reasonably believed to be misleading, unlawful, unsafe, fraudulent, or materially inconsistent with Platform requirements.
26. Cookie Policy
Vaytoven may use essential, analytics, advertising, and preference cookies or similar technologies.
These technologies may support authentication, security, traffic measurement, personalization, advertising attribution, remarketing, analytics, and preference storage.
Users may adjust browser settings to restrict cookies, although certain Platform functionality may be affected.
27. Community Standards
Users must communicate respectfully and refrain from harassment, threats, discrimination, abuse, impersonation, spam, or intentionally deceptive behavior.
Property descriptions, reviews, account information, and Platform communications must be truthful and not intentionally misleading.
28. Accessibility Statement
Vaytoven aims to provide an accessible digital experience and improve usability across a broad range of users, devices, and technologies.
Users experiencing accessibility barriers may contact Vaytoven at contact@vaytoven.com or (877) 782-9868 so the issue can be reviewed.
29. Security Policy
Vaytoven uses reasonable security measures designed to protect Platform systems and user information, including access controls, protected hosting environments, monitoring, and encrypted transmission where available.
Users are responsible for safeguarding passwords, devices, payment information, and account access and should promptly notify Vaytoven of suspected unauthorized account activity.
No internet-based system can guarantee absolute security.
30. Data Processing Addendum
For certain services, Vaytoven may process information on behalf of hosts, owners, advertisers, or other clients in a service-provider or processor capacity.
Vaytoven may separately process account, customer-support, billing, security, marketing, analytics, and Platform-operation information for its legitimate business purposes.
Vaytoven may use subprocessors and service providers, including hosting companies, payment processors, analytics providers, email systems, advertising platforms, fraud-prevention providers, and customer-support services.
31. Host Guarantee & Risk Disclosure
Vaytoven does not guarantee any particular number of listing views, inquiries, leads, offers, occupied nights, revenue, profits, or return on advertising expenditures.
Results vary based on market demand, property quality, seasonality, pricing, reviews, availability, host responsiveness, competition, location, advertising conditions, and user preferences.
Hosts acknowledge that participation in advertising, SaaS, hosting, and marketplace services involves business risk and that no marketing or software platform can guarantee results.
32. Guest Verification Policy
Vaytoven may use email verification, telephone verification, device information, IP screening, fraud indicators, transaction screening, identity tools, or other risk-management methods where appropriate.
Vaytoven does not guarantee complete identity verification, background checks, or safety screening for every Platform user.
Hosts and guests remain responsible for exercising appropriate due diligence before entering into transactions or property-access arrangements.
33. Advertiser Disclosure Statement
Vaytoven operates as a software, marketing, advertising, listing, showcase, and marketplace platform.
Vaytoven may use paid advertising through search engines, social media, display advertising, email marketing, partner networks, and other marketing channels.
Hosts, property owners, advertisers, or clients may compensate Vaytoven for advertising services, listing visibility, software access, marketing support, hosting services, content support, and other Platform services.
The presence or promotion of a property, host, owner, advertiser, or listing on Vaytoven does not constitute a guarantee, certification, inspection, or endorsement by Vaytoven.
By accessing, registering for, purchasing services through, hosting on, advertising through, or otherwise using Vaytoven.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Vaytoven.com
Email: contact@vaytoven.com
Phone: (877) 782-9868